Terms of Service

Last updated: January 17, 2026

1. Acceptance of Terms

By accessing or using MSC Marketing's email marketing platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

These Terms constitute a legally binding agreement between you and MSC Marketing Ltd ("Company," "we," "us," or "our").

2. Description of Service

MSC Marketing provides an email marketing platform that enables users to:

  • Create and send email marketing campaigns
  • Build and manage contact lists
  • Design landing pages and signup forms
  • Automate marketing workflows
  • Analyze campaign performance
  • Access AI-powered content creation tools

3. Account Registration

To use the Service, you must create an account. You agree to:

  • Provide accurate and complete registration information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized access
  • Accept responsibility for all activities under your account
  • Not share your account with third parties without authorization

4. Acceptable Use

You agree not to use the Service to:

  • Send unsolicited commercial email (spam)
  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Transmit malware, viruses, or harmful code
  • Harvest or collect user information without consent
  • Engage in deceptive or fraudulent practices
  • Interfere with the Service's operation or security
  • Send content that is illegal, harmful, or offensive

5. Email Marketing Compliance

You are responsible for complying with all applicable email marketing laws, including:

  • CAN-SPAM Act (United States)
  • GDPR (European Union)
  • PECR (United Kingdom)
  • CASL (Canada)
  • Any other applicable anti-spam legislation

You must obtain proper consent before sending emails, provide accurate sender information, and honor unsubscribe requests promptly.

6. Fees and Payment

Certain features of the Service require payment. By subscribing to a paid plan, you agree to:

  • Pay all fees associated with your chosen plan
  • Provide accurate billing information
  • Authorize automatic billing on a recurring basis
  • Accept that fees are non-refundable except as stated in our refund policy

7. Intellectual Property

The Service, including all content, features, and functionality, is owned by MSC Marketing and protected by intellectual property laws. You may not:

  • Copy, modify, or distribute the Service
  • Reverse engineer or attempt to extract source code
  • Use our trademarks without authorization
  • Create derivative works based on the Service

8. User Content

You retain ownership of content you create using the Service. By using the Service, you grant us a license to host, store, and process your content as necessary to provide the Service.

You are solely responsible for your content and represent that you have all necessary rights to use and share it.

9. Service Availability

We strive to maintain high service availability but do not guarantee uninterrupted access. We may:

  • Perform scheduled maintenance with advance notice
  • Address emergency issues without prior notice
  • Modify or discontinue features with reasonable notice

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MSC MARKETING SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES.

Our total liability shall not exceed the amount you paid us in the twelve months preceding the claim.

11. Indemnification

You agree to indemnify and hold harmless MSC Marketing and its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of the Service, your content, or your violation of these Terms.

12. Termination

We may terminate or suspend your account at any time for:

  • Violation of these Terms
  • Suspected fraudulent or illegal activity
  • Non-payment of fees
  • Extended periods of inactivity

You may cancel your account at any time through your account settings or by contacting support.

13. Governing Law

These Terms shall be governed by the laws of England and Wales. Any disputes shall be resolved in the courts of England and Wales, except where consumer protection laws grant you the right to bring proceedings in your local courts.

14. Changes to Terms

We may modify these Terms at any time. Material changes will be communicated via email or in-app notification at least 30 days before taking effect. Continued use of the Service after changes constitutes acceptance of the new Terms.

15. Contact Information

For questions about these Terms, please contact us:

  • Email: legal@mscmarketing.com
  • Address: MSC Marketing Ltd, 123 Marketing Street, London, EC1A 1BB, United Kingdom