Privacy Policy

Last updated: January 17, 2026

Introduction

MSC Marketing Ltd ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our email marketing platform and related services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the platform.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Subscribe to our newsletter
  • Fill out a form on our website
  • Contact our support team
  • Participate in surveys or promotions

This information may include:

  • Name and contact information (email address, phone number)
  • Billing information (credit card details, billing address)
  • Company name and job title
  • Account credentials
  • Profile information

Automatically Collected Information

When you access our platform, we automatically collect certain information, including:

  • Device information (browser type, operating system)
  • IP address and location data
  • Usage data (pages visited, features used)
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send administrative information and updates
  • Respond to inquiries and provide customer support
  • Send marketing and promotional communications (with your consent)
  • Monitor and analyze usage patterns and trends
  • Detect, prevent, and address technical issues and security threats
  • Comply with legal obligations

Information Sharing and Disclosure

We may share your information in the following circumstances:

  • Service Providers: Third-party vendors who assist in operating our platform
  • Business Transfers: In connection with mergers, acquisitions, or asset sales
  • Legal Requirements: When required by law or to protect our rights
  • With Your Consent: For any other purpose with your explicit consent

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When you close your account, we will delete or anonymize your personal information within 90 days, except where we need to retain it for legal, regulatory, or operational purposes.

Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal information
  • Rectification: Request correction of inaccurate information
  • Erasure: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Restriction: Request limitation of processing
  • Objection: Object to certain types of processing
  • Withdraw Consent: Withdraw previously given consent

Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including Standard Contractual Clauses approved by relevant authorities.

Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

  • Email: privacy@mscmarketing.com
  • Address: MSC Marketing Ltd, 123 Marketing Street, London, EC1A 1BB, United Kingdom
  • Data Protection Officer: dpo@mscmarketing.com